Shipping & Refund Policy

Shipping Policy

As a provider of digital downloadable products, Pixeofy does not involve physical shipping of items. Upon successful completion of your purchase, you will receive an email containing the necessary download links or access instructions to obtain your digital products.

Delivery Timelines :

The delivery of digital downloadable products is instantaneous upon confirmation of payment. After completing your purchase, you can immediately access and download your chosen products.

Please note that Pixeofy operates 24/7, allowing customers to make purchases and access digital products at any time, without the need for shipping or waiting for delivery.

Products & Appropriate Pricing :

Our website primarily sells digital downloadable products, and as such, we do not have a specific pricing range for individual products. Instead, the pricing for our products is determined based on their unique features, value, and market demand.

Shipping Policy (Minimum and Maximum Timeline) :

As a provider of digital goods, we deliver our products instantly upon purchase, as they are downloadable items. We have updated our Shipping Policy to reflect this, clarifying that there is no shipping timeline applicable to our products.

Legal Points :

Pixeofy reserves the right to update or modify the shipping policy at any time without prior notice. Any changes made to the policy will be effective immediately upon posting on the website.

By making a purchase on Pixeofy, you agree to abide by the terms outlined in the shipping policy. It is the responsibility of the customer to review and understand the shipping policy before making a purchase.

If you have any questions or concerns regarding our shipping policy, please contact us at contact@pixeofy.com.

Refund & Return Policy

At Pixeofy, customer satisfaction is our top priority. We strive to provide high-quality digital downloadable products to our valued customers. However, we understand that there may be circumstances where you need to request a refund or cancellation. Please read our policy carefully to understand your options.

Refunds :

  1. Refunds will be considered only under the following conditions:

    • The product is defective or not as described.
    • You have contacted our Customer Support team within 7 days of purchase.
    • You have not downloaded or accessed the product.

  2. To request a refund, please contact our Customer Support team at [Your Contact Email Address] with your order details and reason for the refund request.

  3. Once your refund request is approved, it will take 5-7 working days for the refund to be processed and credited back to your bank account.

  4. Please note that refunds are not applicable for:

    • Change of mind or dissatisfaction with the product.
    • Perishable items such as digital downloads.

Cancellations :

  1. Cancellations will be accepted only if the request is made within 24 hours of purchase.

  2. If your order has already been processed and the product has been downloaded or accessed, cancellations may not be possible.

  3. To request a cancellation, please contact our Customer Support team at [Your Contact Email Address] with your order details.

  4. We reserve the right to refuse or cancel any order for any reason at any time.

Legal Points :

  1. Pixeofy reserves the right to update or modify the refund and cancellation policy at any time without prior notice.

  2. By making a purchase on Pixeofy, you agree to abide by the terms outlined in the refund and cancellation policy.

  3. If you have any questions or concerns regarding our refund and cancellation policy, please contact us at contact@pixeofy.com.

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